The Emirates Identity Authority has announced the provision of an Emirates Post ID card status inquiry service on its website as part of its efforts aimed at enabling all customers to track the status of their applications and the completion rate of their cards at all stages.
In a press release published in the Emarat Al Youm newspaper, the Emirates ID pointed out that the launch of this service associated with the Emirates Post's website came as a subsequent step to the ID card status inquiry service the Emirates ID previously launched to offer customers the opportunity to be aware of the stage that the registration application reached and see why the ID card was late for printing as a result of errors in the inputted data or low quality fingerprints and photos that were taken.
The Emirates ID urged applicants to benefit from this service available on its website for tracking the ID card issuance stages, ensure that no errors existed in the inputted data and be familiar with any remarks with respect to the registration application so as to be handled if required by the Emirates ID.
The Emirates ID affirmed that it applied a number of procedures that would help customers receive their ID cards over a short period. These procedures included the service of tracking the application status online, writing the post office box number on the registration application, providing self-service kiosks for receiving the ID card directly and other mechanisms that contributed to reducing the complaints related to the belated delivery of ID cards.
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