Awards and Certificates

Emirates ID has been granted several international awards and certificates in recognition of its incomparable success in smart ID Cards, information security, creativity, innovation and excellence. This “Window” has been launched to include outstanding international awards and certificates whether granted or to be granted to Emirates ID, on the top of which is Sheikh Khalifa Government Excellence Award.

Local and International Awards

  • UN Public Service AwardUN Public Service Award

    2015

    The Emirates Identity Authority has won the United Nations Public Service Award in the category of “Promoting Whole-of-Government Approaches in the Information Age.” This was in recognition of its accomplishments in the development of infrastructure conducive to transforming services rendered by public and private sectors into electronic services, particularly the setting up of the National Validation Gateway.

  • Golden Shield for Excellence in Green ApplicationsGolden Shield for Excellence in Green Applications

    2015

    The Emirates Identity Authority has won the Golden Shield for Excellence in Green Applications from the Arab Organization for Social Responsibility. This was in recognition of the Authority’s efforts to reduce the environmental impact of its operations and service activities and to make all its operations and establishments compliant with international standards of sustainability.

  • the Sheikh Saqr Government Excellence Program Award in the category of Distinguished Federal Unitthe Sheikh Saqr Government Excellence Program Award in the category of Distinguished Federal Unit

    2014

    The Emirates Identity Authority has won the Sheikh Saqr Government Excellence Program Award in the category of Distinguished Federal Unit (Distinguished Center) as part of the 9th edition of the Government Quality Award 2014 organized by the program, Supreme Council Member and Ruler of Ras Al Khaimah His Highness Sheikh Saud Bin Saqr Al Qasimi honored Emirates ID, which won this award for the third successive year.

  • prize for the best environmental practices among federal government entities in the emirate of Ras Al Khaimahprize for the best environmental practices among federal government entities in the emirate of Ras Al Khaimah

    2014

    The Emirates Identity Authority has bagged the first prize for the best environmental practices among federal government entities in the emirate of Ras Al Khaimah. The contest, in its third edition, was organized by the Environment Protection and Development Authority in RAK and included local and federal government entities in addition to the hotel, banking and trade sectors.

  • Best IT Department award award from the International Finance Magazine (IFM) for 2014

    2014

    The Emirates Identity Authority has received two awards from the International Finance Magazine (IFM) for 2014 in the two categories of the "Best Strategic Federal Project Implementation in GCC" and the “Most Influential Federal Personality in GCC" in terms of contribution to the digital social inclusion and the shift to e-government

  • Best IT Department award SESAMES 2014

    2014

    The Emirates Identity Authority has won the (SESAMES 2014) Award in the category of Identification / ID Cards / Health/E-Government, in Paris held as part of the Cartes Secure Connexions Exhibition.

  • Best IT Department award Best IT Department award

    2014

    The Emirates Identity Authority has won the “Best IT Department” award 2014 at the level of the Gulf and Middle East region presented by the Arabian Computer Network for IT Professionals. The award recognizes pioneering organizations that could contribute to supporting and developing information technology and elevating the digital environment.

  •  World Confederation of Business

    2014

    For the second consecutive year, the Emirates Identity Authority has received the BIZZ 2014 Award presented annually by the World Confederation of Businesses (WORLDCOB) to recognize organizations that excelled in areas of knowledge, security and digital economy

  •  Best Strategic Federal Project Implementation in GCC

    2014

    The Emirates Identity Authority has been awarded the “Best Strategic Federal Project Implementation in GCC” for 2014 by the International Finance Magazine (IFM) in recognition of the special and unique efforts it made in enabling the ‘smart’ National ID Cards for usage in the Banking and Financial Industry.

  •  Summit Creative Award

    2014

    The Emirates Identity Authority website has won ‘Summit International Creative Award’ for the Best Government Website Excellence in Leadership and Development of Strategies for Digital Content and Cognitive Information

  •  Emirates ID wins the Arab e-Government Excellence Shield

    2014

    The Emirates Identity Authority has won the Arab Excellence Awards Academy’s Excellence Shield in the eTransactions category as part of the Arab e-Government Excellence Award. Winning came in recognition of Emirates ID’s efforts and initiatives dedicated to boost the transition into mGovernment in the UAE.

  •  Dubai Human Development Appreciation Award

    2014

    The Emirates Identity Authority has won the Dubai Human Development Appreciation Award for the 2013 edition. The honoring came during the 20th annual ceremony to honor Business Excellence Awards.

  • “A Decade of Excellence and Leadership in Identity Management” Award“A Decade of Excellence and Leadership in Identity Management” Award

    2014

    The Emirates Identity Authority has won “A Decade of Excellence and Leadership in Identity Management” Award during the Cards & Payments Middle East Conference and Exhibition 2014.

  • The Distinguished Federal Entity (more than 900 employees)The Distinguished Federal Entity (more than 900 employees)

    2014

    The Emirates Identity Authority has won the Distinguished Federal Entity Award (more than 900 employees) within the 3rd edition of ‘Sheikh Mohammed bin Rashid Government Excellence Award 2014’, part of ‘Sheikh Khalifa Government Excellence Programme’.

  • The Distinguished Federal Entity in Service ProvisionThe Distinguished Federal Entity in Service Provision

    2014

    The Emirates Identity Authority has won the Distinguished Federal Entity Award in Service Provision Category within the 3rd edition of ‘Sheikh Mohammed bin Rashid Government Excellence Award 2014’, part of ‘Sheikh Khalifa Government Excellence Programme’.

  • The Distinguished Federal Entity in Human Resources The Distinguished Federal Entity in Human Resources

    2014

    The Emirates Identity Authority has won the Distinguished Federal Entity Award in Human Resources Category within the 3rd edition of ‘Sheikh Mohammed bin Rashid Government Excellence Award 2014’, part of ‘Sheikh Khalifa Government Excellence Programme’.

  • The Distinguished Federal Entity in Knowledge ManagementThe Distinguished Federal Entity in Knowledge Management

    2014

    The Emirates Identity Authority has won the Distinguished Federal Entity Award in Knowledge Management Category within the 3rd edition of ‘Sheikh Mohammed bin Rashid Government Excellence Award 2014’, part of ‘Sheikh Khalifa Government Excellence Programme’.

  • The Distinguished Federal Entity in Work Teams (Technical Team) – The Digital Authentication Center The Distinguished Federal Entity in Work Teams (Technical Team) – The Digital Authentication Center

    2014

    The Emirates Identity Authority has won the Distinguished Federal Entity Award in Work Teams Category (Technical Team) – The Digital Authentication Center - within the 3rd edition of ‘Sheikh Mohammed bin Rashid Government Excellence Award 2014’, part of ‘Sheikh Khalifa Government Excellence Programme’.

  • Emirates ID Wins Excellence Shield for Smart Buildings

    2014

    The Emirates Identity Authority has won prestigious award granted by the Arab Organization for Social Responsibility, namely the ‘Smart Building’ Excellence Shield for government category. The latter award is the-first-of-its-kind in the Arab region assigned for ministries and official government and semi-government entities.

  • Emirates ID Receives Customer Care Excellence Award in the Category of ICT

    2013

    The Emirates Identity Authority has won the 8th Middle East Government and Business Customer Care Excellence Award in the ICT category. The Award is recognition of Emirates ID’s success in providing high quality and efficient electronic services to its customers.

  • Emirates ID wins Summit’s Best Government Website Excellence Award

    2014

    The Emirates Identity Authority website has won ‘Summit International Creative Award’ for the Best Government Website Excellence in Leadership and Development of Strategies for Digital Content and Cognitive Information. 1000 agencies from 9 countries across the globe competed for the award.

  • Emirates ID wins Sharjah’s ‘Best Social Media Site for Government Communication’ Award

    2013

    The Emirates Identity Authority has won the Sharjah Government Communication Award in category of “The Best Social Media site for Government Communication” in recognition of its distinguished efforts to achieve excellence in the government communication sector.

  • Emirates ID wins Emirates Post’s ‘Best Strategic Partner’ Award

    2013

    The Emirates Identity Authority has won the ‘Best Strategic Partner Award’ given by Emirates Post Group in recognition of the Authority’s effective contribution to developing services provided by the group and its keenness to bolster cooperation between the two sides aiming to allow provision of quality customer service based on the highest level of standards.

  • Balanced Scorecard Hall of Fame Award

    2013

    The Emirates Identity Authority has won the Balanced Scorecard Hall of Fame Award for Strategy Execution and Performance Management. Emirates ID is the first federal entity in the UAE to win such an international prestigious award which is considered the most important of its kind.

  • The World Confederation of Business (BIZZ) Award 2013

    2013

    The Emirates Identity Authority has won the BIZZ Award 2013 granted annually by the World Confederation of Business. The winning came in appreciation of the Authority’s role in establishing a modern population database for the UAE that contributed in streamlining services of both public and private sectors.

  • Hamdan Bin Zayed Award For Humanitarian Aid 2013

    2013

    His Highness Sheikh Hamdan bin Zayed Al Nahyan, Ruler's Representative in the Western Region, honored Emirates Identity Authority by granting Emirates ID the “Hamdan Bin Zayed Award For Humanitarian Aid 2013”, during the award ceremony held at the Emirates Palace in Abu Dhabi

  • Quality Achievements Award

    2013

    The Emirates Identity Authority has won the Quality Achievements Award granted by the European Society for Quality based in Switzerland.

  • Excellence Shield in the “Arab e-Government Excellence Award”

    2013

    The Emirates Identity Authority has won the Excellence Shield for the (website award category) granted by the executive committee of the Arab e-Government Excellence Award organized by Tatweej Academy for Excellence Awards in the Arab region.

  • Silver Award for the “Best Use of Communication Management”

    The Emirates Identity Authority (Emirates ID) has won the Silver Award for “Best use of Communication Management: Public Sector”, awarded by the International Association for the Measurement and Evaluation of Communication (AMEC). The award recognizes Emirates ID’s keenness on employing the social networking tools to serve its mission, vision and strategic objectives, acquaint customers on its services and procedures, respond to their queries and attend to their complaints.

  • Golden Award for Best Use of Social Media Measurement

    2013

    The Emirates Identity Authority (Emirates ID) has won the Golden Award for “Best Use of Social Media Measurement”, awarded by the International Association for the Measurement and Evaluation of Communication (AMEC). The award recognises Emirates ID’s continuous endeavor to enhance its performance, improve the level of its services and ensure satisfactory customer experience through its social media pages on Facebook, YouTube and Twitter.

  • The Award of Innovation in Digital Identity

    2013

    The international Jury emanating from Cards and Payments Middle East 2013 awarded H.E Dr. Eng. Ali Mohamed Al Khouri, Director General of Emirates Identity Authority, the “Award of Innovation n Digital Identity”, in appreciation of his role in developing an Integrated Electronic Suit to manage the personal identity in the UAE, and his distinguished Initiatives aiming to harness the advanced technological systems to serve this suit.

  • Best Arab Government Website AwardBest Arab Government Website Award

    2013

    The Emirates Identity Authority has grabbed the Best Arab Government Website Award, which is granted by Tatweej Academy

  • ICT Leadership AwardBest Strategic Facebook Page Award

    2013

    The Emirates Identity Authority has grabbed the Best Strategic Facebook Page Award, which is granted by Tatweej Academy

  • ICT Leadership AwardICT Leadership Award

    2013

    The Emirates Identity Authority has won the ICT Leadership Award, part of the Middle East Business Leaders Summit and Awards during the 4th edition of the Middle East Business Leaders Summit and Awards 2013 held in Abu Dhabi. The Emirates ID gained the award in appreciation of its role in building a modern and accurate database of civil biometrics for the UAE population.

  • CSR Arab Organization AwardCSR Arab Organization Award

    2013

    Emirates ID won the CSR Arab Organization Award for Quality and Excellence category from TATWEEJ Academy

  • Platinum technology award for QualityPlatinum technology award for Quality

    2013

    Emirates ID won the Platinum technology award for Quality which is given by the International practices society, Paris

  • Sheikh Saqer Government Excellence AwardSheikh Saqer Government Excellence Award

    2013

    Emirates Identity Authority won the “Sheikh Saqer Government Excellence Award” for the “Distinguished Federal Unit” category, within the 7th circle of the Government Quality Award 2012, in a ceremony held at the theater of University of Ras Al Khaimah for Medical and Health Sciences.

  • International Technology Award 2012International Technology Award 2012

    2012

    Emirates ID won the 2012 International Technology Award, which is awarded by the “World Record Academy” located in the USA after passing the evaluation conducted by the Academy for the authority’s technological infrastructure.

  • Best criterion for measuring the performance of Social pagesBest criterion for measuring the performance of Social pages

    2012

    Emirates ID has won the award of the “Best criterion for measuring performance in the government sector” of its pages on social networking sites. The award is one of the world's most prestigious awards granted by the US-based (SNCR).

  • International Diamond Prize for Customer SatisfactionInternational Diamond Prize for Customer Satisfaction

    2012

    Emirates ID has won the "International Diamond Prize for Customer Satisfaction" at The European Society for Quality Research - ESQR’s international convention held in Rome, Italy, June 2012 the prize was given by the European Society for Quality Research.

  • The Distinguished Federal Award 'less than 900 employees'The Distinguished Federal Award "less than 900 employees"

    2012

    Emirates ID awarded the Distinguished Federal Authority "less than 900 employees" of "Emirates Award for Excellence in Government Performance" at its second session in 2012 under the "The Sheikh Khalifa Government Excellence program".

  • Institutional leadership AwardInstitutional leadership Award

    2012

    Emirates ID awarded the Distinguished Federal Authority in the field of institutional leadership of "Emirates Award for Excellence in Government Performance" at its second session in 2012 under the "The Sheikh Khalifa Government Excellence program".

  • Services Providing AwardServices Providing Award

    2012

    Emirates ID awarded the Distinguished Federal in services providing of "Emirates Award for Excellence in Government Performance" at its second session in 2012 under the "The Sheikh Khalifa Government Excellence program".

  • Team Work AwardTeam Work Award

    2012

    Emirates ID awarded the Distinguished Federal in the Team Work of "Emirates Award for Excellence in Government Performance" at its second session in 2012 under the "The Sheikh Khalifa Government Excellence program".

  • Best ID Card Program AwardBest ID Card Program Award

    2012

    Emirates ID won the award of the Best Identification Program using ID Card in the Middle East for the 2nd time during the Digital ID World Middle East 2012 Conference and Exhibition held in Abu Dhabi in May 2012.

  • The New Era Award for Technology, Quality and InnovationThe New Era Award for Technology, Quality and Innovation

    2012

    The Emirates ID has won "The New Era Award for Technology, Quality and Innovation”, which is granted by the Paris-based Other Ways Management and Consulting Association. Emirates ID was granted the award in appreciation of its efforts for keeping pace with the criteria of creativity, technological innovation and quality, its keenness on achieving corporate excellence at all levels.

  • Dubai Human Development Appreciation AwardDubai Human Development Appreciation Award

    2011

    Emirates Identity Authority won the Dubai Human Development Appreciation Award 2011 in the 17th Business Excellence Awards Ceremony, which considered as an honor and reward for the distinguished efforts exerted by Emirates ID to enhance the abilities of the national workforce.

  • The Best Application of Service Project AwardThe Best Application of Service Project Award

    2011

    Emirates ID has won the award of the best application of service projects in the government sector. This award has been granted for Emirates ID strategic project “Digital ID” at the Awards Distribution Ceremony in its seventh round organized by Arab Computer Network of Information Technology Specialists on the sidelines of “GITEX 2011” held in Dubai.

  • Websites ShieldWebsites Shield

    2011

    Emirates ID official website won the first-place award for “Government authorities category” in the seventh round of websites shield competition organized by Arab Academy for Internet Awards on June 27, 2011 amongst 600 Arab Governmental competing websites.

  • Best ID Card Program AwardBest ID Card Program Award

    2011

    In the Digital ID World Middle East 2011 Conference and Exhibition held in Abu Dhabi in May 2011, the Emirates ID Card, the national Identification card in the UAE, won the award of the Best Identification Program using ID Card in the Middle East.

  • Security Innovation AwardSecurity Innovation Award

    2010

    In October 2010, H.E. Dr. Eng. Ali Mohamed Al Khori, Emirates ID Director General, won the Security Innovation Award from the British Institute of Technology and E-commerce in recognition of his invaluable efforts in publishing specialized scientific papers in this field.

  • Information Security AwardInformation Security Award

    2007

    Emirates ID has won the Information Security Award 2007 from "Government Technology Awards" – Thailand. The Award was given as per the Emirates ID's achievements for the Population Register project and the ID card project.

Local and International Certificates

  • UN Public Service AwardUN Public Service Award

    2015

    The Emirates Identity Authority has won the United Nations Public Service Award in the category of “Promoting Whole-of-Government Approaches in the Information Age.”

  • ISO 10001ISO 10001

    2014

    The Emirates ID received this certificate from the BSI in the Customer Service segment in which it excelled and committedly implemented the Customer Service charter.

  • ISO 10002ISO 10002

    2014

    The Emirates ID received this certificate from the BSI in the Customer Service segment for achieving all the requirements for fulfilling the requirements pertaining to the implementation, evaluation and development of the Customer Service charter.

  • ISO 10004ISO 10004

    2014

    The Emirates ID received this certificate from the BSI in the Customer Service segment for fulfilling the requirements for measuring customer satisfaction.

  • Biggest ID Card in the WorldEmirates ID obtains ISO 20000 certification in IT Services Management

    2014

    The Emirates Identity Authority has obtained ISO 20000 certification in IT Services Management granted by the British Standards Institution. With this certification, Emirates ID becomes the first federal entity in the country to obtain such a prestigious international certificate.

  • ISO 20000 certification in IT Services Management

    2013

    The Emirates Identity Authority has obtained ISO 20000 certification in IT Services Management granted by the British Standards Institution. With this certification, Emirates ID becomes the first federal entity in the country to obtain such a prestigious international certificate.

  • Investors in People

    2013

    The Emirates Identity Authority has achieved the “Investors in People” Standard. The accreditation makes Emirates ID the first independent federal entity in the UAE to get this standard by “Investors in People” of the UK Commission for Employment and Skills.

  • Biggest ID Card in the WorldBiggest ID Card in the World

    2012

    The Sultan Bin Zayed Culture and Media Centre and the Emirates Identity Authority have received a certificate for the biggest ID card in the world from the Guinness Book of World Records. The ID card holds the names of President His Highness Sheikh Khalifa Bin Zayed Al Nahyan, may Allah protect him, and Supreme Council Members and Rulers of the Emirates as part of "Khalifa in World Languages".

  • Scope of ISO Information Security expanded to cover 11 centersScope of ISO Information Security expanded to cover 11 centers

    2012

    The Emirates Identity Authority has succeeded in expanding the scope of the ISO 27001:2005 Certification in Information Security Management System (ISMS) to cover 11 registration centers affiliated to it after passing the assessment phase conducted by the British Standards Institution (BSI) for these centers.

  • TICSS:2010TICSS:2010

    2012

    The Emirates ID has been certified for the International Customer Service standard by BSI. This certificate came after passing an international assessment and independent 3rd party for complains of emirates ID procedures and activities with the international standard.

  • International Standards CertificateInternational Standards Certificate

    2010

    In July 2010, Gemalto, the international digital security company, granted Emirates ID the International Standards Certificates on ID Card due to the several applications of Emirates ID Card and its state-of-the-art security features.

  • Information Security ISOInformation Security ISO

    2007

    In March 2011, the British Standards Institution “BSI” granted Emirates ID ISO 27001:2005 due to full compliance with all information security standards in its various departments and sections.

  • ISO 9001 QMSISO 9001 QMS

    2007

    Emirates Identity Authority has been certified for compliance with QMS-ISO 9001 – 2008 by BSI in June, 2009 as a result of its commitments to comply with the international quality standards ISO 9001 for its Head Office & registration centers.

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