Poll Archive

  1. What is your preferred tools to know about the electronic and smart services provided by Emirates Identity Authority?

    Options Percentage Respondents
    Website 51.04% 1442
    Print Media 4.25% 120
    Visual and Audio Media 1.42% 40
    Mobile Application 26.9% 760
    Social Media 8.35% 236
    Brochures 0.64% 18
    Advertising 0.96% 27
    Call Center 6.44% 182
  2. Do you agree redesigning the Emirates Identity Authority website?

    Options Percentage Respondents
    Yes 72.84% 2256
    No 27.16% 841
  3. Do you have the needed knowledge about the duties that your ID card must be taken in considerations? To know more about duties of the ID card holder please click here

    Options Percentage Respondents
    I have 36.77% 1241
    I know some of them 22.55% 761
    I have not 40.68% 1373
  4. How do you evaluate the use of the Emirates ID card as an alternative to health insurance cards?

    Options Percentage Respondents
    Very satisfied 63.31% 6019
    Satisfied 20.64% 1962
    Neutral 5.79% 550
    Not satisfied 10.27% 976
  5. Do you know about the terms to apply for the exemption from delay penalties? For more about the terms of exemption from delay penalties and how to apply for exemption, please click here

    Options Percentage Respondents
    I know 20.52% 1160
    I know some 7.7% 435
    I do not know 71.78% 4057
  6. How satisfied are you about providing Emirates Identity Authority the content of its website in different languages to allow the visitor to browse in his native language?

    Options Percentage Respondents
    Very satisfied 67.22% 5220
    Satisfied 20.68% 1606
    Neutral 4.02% 312
    Not satisfied 8.09% 628
  7. Do you have the needed knowledge about the Validation Gateway Services? For more information about the Benefits of the Validation Gateway Services, click here

    Options Percentage Respondents
    I know 28.23% 788
    I know some of them 15.41% 430
    I don’t know 56.36% 1573
  8. How do you evaluate the feature "geolocation" offered by the Emirates Identity Authority through its website to enable its customers inferred to the nearest Happiness registration center?

    Options Percentage Respondents
    Very helpful 72.96% 5280
    Helpful 17.6% 1274
    Neutral 3.74% 271
    Not helpful 5.69% 412
  9. Did you know that you can use the ID card to cross the e-Gates at airports in the UAE?

    Options Percentage Respondents
    I know and used before. 20.01% 1936
    I know and I did not use. 35.71% 3455
    I do not know. 44.27% 4283
  10. Do you have reviewed your request and check your data during the registration or renewal the ID card after submitting the application?

    Options Percentage Respondents
    I have reviewed for accuracy 71.8% 1785
    I asked reviewing from the employee Printing Office 10.38% 258
    I have not reviewed the final despite of the necessity 8.69% 216
    I didn’t care about the importance of reviewing 9.13% 227
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