Poll Archive

  1. How do you evaluate the feature "geolocation" offered by the Emirates Identity Authority through its website to enable its customers inferred to the nearest Happiness registration center?

    Options Percentage Respondents
    Very helpful 72.32% 3622
    Helpful 17.95% 899
    Neutral 3.79% 190
    Not helpful 5.93% 297
  2. Did you know that you can use the ID card to cross the e-Gates at airports in the UAE?

    Options Percentage Respondents
    I know and used before. 20.01% 1936
    I know and I did not use. 35.71% 3455
    I do not know. 44.27% 4283
  3. Do you have reviewed your request and check your data during the registration or renewal the ID card after submitting the application?

    Options Percentage Respondents
    I have reviewed for accuracy 71.8% 1785
    I asked reviewing from the employee Printing Office 10.38% 258
    I have not reviewed the final despite of the necessity 8.69% 216
    I didn’t care about the importance of reviewing 9.13% 227
  4. How do you prefer to fill Emirates ID e-form?

    Options Percentage Respondents
    Emirates ID website 64.42% 3627
    Service centers (Urgent service) 7.5% 422
    Typing centers 14.69% 827
    Smart application of the Emirates Identity Authority 13.39% 754
  5. Have you used the smart application of the Emirates Identity Authority?

    Options Percentage Respondents
    I have downloaded and used 19.98% 794
    I have downloaded but didn’t use it 4.05% 161
    I know it but I didn’t download 14.19% 564
    I don’t know it at all 61.78% 2455
  6. How satisfied are you about the typing centers service authorized by Emirates identity authority after Reducing there number to 314 all over UAE?

    Options Percentage Respondents
    Very satisfied 53.87% 3497
    Satisfied 25.28% 1641
    Neutral 7.61% 494
    Dissatisfied 5.16% 335
    Absolutely Dissatisfied 8.09% 525
  7. How satisfied are you about the role of Emirates ID card to facilitate the services provided by the public and private sectors?

    Options Percentage Respondents
    Very satisfied 61.52% 5578
    Satisfied 23.36% 2118
    Neutral 6.18% 560
    Dissatisfied 3.85% 349
    Absolutely Dissatisfied 5.1% 462
  8. Do you know the channels from which you can update your data with the Emirates Identity Authority?

    Options Percentage Respondents
    I know all of them 12.96% 734
    I know some of them 17.53% 993
    I do not know 69.51% 3937
  9. How do you rate the speed that live chat service (Ask Hamad) on Emirates ID website Reponses to customers?

    Options Percentage Respondents
    Very fast 55.05% 3534
    Fast 25% 1605
    Neutral 8.13% 522
    Slow 4.31% 277
    Very slow 7.51% 482
  10. Do you know your identity card PIN Code?

    Options Percentage Respondents
    I know 18.05% 2353
    I don’t know 81.95% 10681
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